SMS Privacy Policy for Wildcard Dental

Effective Date: August 13, 2025

WILDCARD LLC, hereafter referred to as “Wildcard Dental”, is committed to protecting your privacy. This SMS Privacy Policy outlines how we collect, use, store, and protect personal information obtained through our SMS program, ensuring compliance with The Campaign Registry (TCR) requirements and applicable privacy laws.

1. Introduction

We value your privacy and are dedicated to transparently handling your personal information. This policy applies to all SMS communications as part of our text messaging program.

2. Personal Information We Collect

When you opt into our SMS program, we may collect the following personal information:

• Phone Number: To send and receive SMS messages.

• Name: If provided during opt-in or registration.

• Message Content: The content of messages you send or receive.

Data Collection Methods

We collect this information through:

• Verbal communication with recipients.

3. Purpose of Data Collection

We collect and use your personal information for the following purposes:

• To respond to your inquiries or provide customer support.

• To comply with legal and regulatory requirements, including TCR and TCPA guidelines.

4. How We Use Your Information

Your personal information is used solely to:

• Provide technical support at your request.

We do not sell or share your SMS data with third parties for their marketing purposes without your explicit consent.

5. Data Sharing

We may share your personal information with:

• Legal Authorities: When required by law or to protect the rights, property, or safety of Wildcard Dental, our users, or others.

6. Data Protection

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest.

• Secure storage on protected servers.

• Regular audits to prevent unauthorized access, disclosure, or misuse.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.

• Correction: Update or correct inaccurate information.

• Deletion: Request the removal of your data, subject to legal retention requirements.

• Opt-Out: Stop receiving SMS messages by texting "STOP" or contacting us directly.

To exercise these rights, please contact us at support@wildcarddental.com or 206-686-1755.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you opt out, we will delete your SMS-related data within 30 days, except where retention is legally required.

9. Third-Party Services

SMS consent is not shared with third parties.

10. Changes to This Policy

We may update this SMS Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website www.wildcarddental.com, and we will notify you via SMS or email if significant changes are made.

11. Contact Us

For questions, concerns, or to exercise your rights, please contact us at:

• Email: support@wildcarddental.com

• Phone: 206-686-1755

• Address: PO BOX 78249, Seattle, WA 98178

Wildcard Dental SMS Terms of Service

By subscribing to Wildcard Dental's SMS program, you agree to receive text messages from Wildcard Dental. These messages may include, but are not limited to:

• Support Communication: Notifications about upcoming dental appointments, including date, time, and location.

• Critical Updates: Announcements about impacts to service.

Messaging Frequency: The frequency of messages may vary depending on your account activity and preferences.

Costs: Message and data rates may apply, as determined by your mobile carrier.

Opting Out: To stop receiving messages at any time, reply with the word STOP to any message you receive.

Assistance: Please call 206-686-1755 or email support@wildcarddental.com.

Privacy and Terms: For more information, please review our Privacy Policy and Terms of Service at https://wildcarddental.com/privacy-policy-terms-conditions and our full Terms of Service at https://wildcarddental.com/privacy-policy-terms-conditions.